When Every Minute Counts: Practical Considerations in Pharmacy Robbery and Violence

Most seasoned pharmacists have stories of situations that have escalated into violent situations in the pharmacy. In many cases, how the staff reacts to the situation can become the difference between an unfortunate outcome and a catastrophic one. This session seeks to identify the current trends in pharmacy robberies and examine the appropriateness of various responses from a law enforcement perspective. In addition, the session examines preemptive measures that pharmacies may take to discourage robberies and other violent behaviors. Some focused forethought and planning by the pharmacy staff can be critical in assisting law enforcement later in the investigation. Commander John Burke employs his extensive experience in law enforcement to host a candid discussion with pharmacists and pharmacy technicians regarding the inherent dangers of the work environment that we all share.